Operational Process Design
Change is difficult to manage mainly due to user resistance and the absence of an effective framework to transition into the new state. Organization's ability to adapt to change greatly influences business success. However, change management goes beyond training and communications. It involves individual change models, communications, sponsorship, coaching, training, mobilization, and expectation management.
Game Beans's Organizational Change Management (OCM) helps break down the resistance and accelerate the pace of adoption. Our approach recognizes that change management is not a one-time event, but rather an ongoing process and caters to users' needs along the engagement continuum that includes awareness, understanding, acceptance, alignment, and commitment.